Question 1

Why is a built-in CRM important for construction equipment dealers?

Accepted Answer

A built-in CRM streamlines customer communication and sales tracking by eliminating the need for third-party tools like Salesforce. With everything from lead tracking to quote follow-up in one place, your team can close deals faster and avoid manual workarounds.

Question 2

What makes integrated rental and service management essential in a DMS?

Accepted Answer

Rental and service operations are major revenue drivers. A modern DMS should offer real-time visibility into rental inventory, embedded service ticketing, and technician scheduling—without relying on disconnected systems or bolt-ons.

Question 3

How does real-time equipment inventory visibility help my dealership?

Accepted Answer

Centralized, unit-level inventory tracking across brands, models, and locations helps your team quote faster, avoid overstocking, and prevent missed sales. It ensures that your team always knows what’s available, where it is, and what condition it’s in.

Question 4

Why is mobile access critical for a modern construction DMS?

Accepted Answer

Today’s dealers operate in the field, not just behind a desk. A mobile-ready, cloud-native DMS ensures your team can quote, schedule service, and manage inventory from any device—without VPNs, installs, or outdated desktop interfaces.

Question 5

What are the benefits of accounting integration in a DMS?

Accepted Answer

Seamless integration with accounting platforms like Sage Intacct allows clean, real-time financial reporting without duplicate data entry. This reduces errors, eliminates manual exports, and supports multi-entity, dimensional reporting for better insights.

Question 6

Why should I consider switching from a legacy DMS?

Accepted Answer

Legacy systems often require workarounds, lack mobility, and create silos between operations and finance. A modern DMS like Flyntlok improves speed, visibility, and collaboration—helping you run your dealership more efficiently across every department.

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