Sockeye as a Service
Subscription based pricing for your business transformation.
Forget everything you know about client-vendor relationships, standard operating models, and service level agreements. The world of technology consulting has never really been a level playing field between customer and vendor.
Think of it like this:
Why buy movies, when you can just pay Netflix to have monthly access to the whole library - at a fraction of the cost?
It makes no sense to pay up front, when a small monthly fee to an expert can do all the heavy lifting for you…and this is the same principle that Sockeye has brought to client software transformations.
No capex-heavy up front investments. No upsells. Just 1 small monthly payment for software, support, and access to a team of experts that know your business.
Here’s The Problem:
The “Standard Industry Practice” Misaligns the Client-Vendor Relationship
Current customers are forced into standard operating models. This means high upfront costs, high risks, heavy sales-oriented relationship on part of the service provider, and customizations and ongoing support are billed separately. Plus, most customers are given lackluster support and access to a revolving door of consultants that aren’t dedicated and need to be brought up to speed every single time. Waste of time, waste of money, and nothing but frustration for the customer.
The standard operating model in our industry misaligns the relationship between customer and service provider. It puts the product/service provider at the center, instead of the customer.
Here’s The Solution:
A Customer-Centric, Outcome-Based Approach
Instead, we throw that operating model in the trash, put the customer at the center, and base our success on how well our products and services give them the outcome they’re looking for. With Sockeye’s Outcome-Based Services approach, you pay a much lower monthly cost, get the full range of services up-front, have access to ongoing training and support, and can request customizations at will. Nothing is billed separately, there are no surprises.
The Benefits Of This Approach
You don’t have so much money tied up, you get to use more of the service sooner, you have a dedicated team of consultants that you can leverage on a whim, etc.
Client Case Studies
Move Forward With Smarter Technology
Sage Intacct's core financials automate your most important processes, reduce your reliance on spreadsheets, and give you greater visibility into your real-time business performance.
You and your team can tailor the cloud financial system to your business by configuring workflows, screens, and preferences, all without costly coding or scripting. It’s everything you need to increase team productivity, make faster decisions, and drive your business forward.
Sockeye is a value-added resource for Sage Intacct. We take that pretty seriously and look to add value every step of the way.