position

ERP Project Manager 

organization summary

About Sockeye

Sockeye is a Sage Intacct Premier Partner and a member of Sage Intacct President’s Club. Sockeye has been recognized as Growth Partner of the Year for two consecutive years in a row. We leverage technology and deep partnerships with our clients to improve business operations and finance outcomes. At Sockeye, we believe in a positive work-life balance, which promotes healthy lifestyles that allows our team members to grow both professionally and personally.

position summary

ERP Project Manager

Reports to: ERP Team Lead

Supervises: None

Job Status: Full-Time, Regular

FLSA Status: Exempt

The ERP Project Manager will be responsible for delivering high quality implementation projects with high customer satisfaction. This position will manage multiple simultaneous projects, monitoring scope, budget, and project timeline. The ERP Project Manager works well independently and on a team. This candidate will be expected to communicate effectively, openly, and in a timely manner with team members, management, and clients.

Essential Functions:

  • Strong consulting, communication, and leadership skills delivering high quality solutions on-time within scope and budget
  • Set clear expectations and hold team members accountable for deadlines and deliverables
  • Prompt, concise, and friendly communications providing high quality service and leadership to align with customer goals and requests
  • Demonstrated expertise on project coordination and knowledge of project management methodologies
  • Follow Sockeye’s prescriptive implementation methodology resulting in high customer satisfaction and successful customer adoption
  • Drive internal adoptions of project management best practices
  • Build and maintain project plans and work with project lead to coordinate resourcing on individual project tasks
  • Balance workload across multiple concurrent projects and deadlines
  • Coordinate internal and client project team meetings
  • Identify risks and monitor through necessary escalation channels
  • Create weekly reports and run weekly client status calls highlighting upcoming and overdue tasks
  • Build positive and lasting relationships with Sockeye clients while developing a deep understanding of customers’ businesses and their teams
  • Monitor and respond to customer financial, technical, and support issues related to the system implementation and ongoing use of the ERP system
  • Develop knowledge of ERP software including staying current with the latest product features and enhancements to recommend to clients
  • Maintains working knowledge of 3rd party applications and integrations
  • Assist project team with all aspects of the implementation process which includes collaborative consultation with the client, requirements definition, solution design, configuration, unit and integration testing, training, data cleansing, and data migration

Job Specifications:

  • Ability to successfully multi-task across projects, customers, and internal activities
  • Self-motivated with excellent organization, communication, collaboration, and presentation skills
  • Strong ownership and willingness to roll-up one’s sleeves
  • Adept at managing personnel on project tasks while building positive working relationships
  • Highly enthusiastic, proactive, positive-minded, customer focused, and service-oriented
  • Maintain high level of customer satisfaction
  • Achieve and maintain product certifications
  • Ability to work both independently and collaboratively in a team environment
  • Learns technology and applications quickly
  • Ability to quickly adapt to changing situations
  • Ability to meet deadlines
  • Exhibits professionalism at all times
  • Requires minimal, occasional travel
  • Completes any additional assignments as requested by management

Physical Demands:

  • Endure various physical movements throughout the work areas
  • Must be able to sit, type, answer phones, write correspondence and other

Qualifications:

  • 2-4 years of experience in project management of ERP/Financial applications or other SaaS solutions
  • Bachelor’s degree or greater
  • Strong knowledge of operational and accounting processes/principles

Other Preferred

Qualifications:

  • Prior experience working on Sage Intacct implementation projects
  • CAPM or PMP certification
  • Operational knowledge of the construction industry

interested in joining sockeye's team?

Sockeye is an Equal Opportunity Employer

Sockeye is proud to be an Equal Opportunity Employer. We are committed to building a team that represents a variety of background, perspectives, and skills.

Sockeye is a business software consulting company that focuses on implementing, customizing, and supporting Microsoft’s Dynamics line of business software applications and Sage Intacct Financial Management Solutions. 

Our collective skill set is diverse with extensive experience in business analysis, systems design, application development/customization, training and documentation, platform integration, implementation, administrative/end user support and more.

Sockeye Team around Table