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Construction Software Specialist

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organization summary

About Sockeye

Sockeye is a Sage Intacct Premier Partner. We leverage technology and deep partnerships with our clients to improve business operations and finance outcomes. At Sockeye, we believe in a positive work-life balance, which promotes healthy lifestyles that allows our team members to grow both professionally and personally.  We are seeking highly motivated team players with a passion for continuous improvement to join our growing team. 

Sockeye’s workforce is 100% remote, with employees all over the US, and we value work/life balance, flexible schedules, and nurturing our company culture.

position summary

Construction Software Specialist

The Construction Software Specialist will be responsible for providing exceptional support for new and existing Sage Construction Management (formerly Corecon) software implementations and Procore integrations to Sage Intacct. Using prior experience, training, and education, the ideal candidate will demonstrate effective communication and work closely with customers and other Sockeye team members to configure and communicate best practices to our clients for the Sage Construction Management application. You must possess experience and a strong understanding of pre-construction and construction management practices, along with a passion for construction management technology.

Sockeye Team Member Expectations:

  • Works and Lives by Sockeye’s Core Values
    • Believe It's Possible
    • Live with Integrity
    • Empower to Succeed
    • See the Big Picture
    • Value Your Work
    • Challenge the Status Quo
  • Contributes to and support Sockeye's Mission & Objectives
  • Demonstrates Hunger - self-motivated, hardworking, seeks knowledge/growth
  • Demonstrates Humility - defines success collectively, shows confidence and lacks ego
  • Demonstrates People Smarts - interpersonal awareness, great listener, engaging
  • Proactive communication
  • Holds yourself accountable for deliverables and deadlines
  • Provided timely and meaningful feedback to all team members
  • Active participant in chats & discussions

Interpersonal Functions:

  • Provide prompt, concise, and friendly communications providing high quality service
  • Superior time management skills with the ability to manage priorities independently and successfully multi-task across projects, customers, and internal activities
  • Approach all situations with curiosity and is not afraid to explore the unknown
  • Build positive and lasting relationships with Sockeye clients while developing an in-depth understanding of customers’ businesses.
  • Advocate for clients, team members, and the product
  • Work effectively independently and collaboratively in a team environment
  • Customer Focused with high customer satisfaction and successful customer adoption.
  • Exhibit professionalism always

Essential Functions:

  • Demonstrated expertise with construction project management and estimating
  • Use same “language” as customer when speaking about pre-construction and construction management
  • Develop deep knowledge of Sage Construction Management software: including expertise implementing, as well as staying current with the latest product features and enhancements
  • Provide sales demonstrations for Sage Construction Management software to prospects
  • Gather client requirements for system usage and provide best practice guidance along the way
  • Work with Sockeye team members and clients simultaneously to successfully implement Sage Construction Management software
  • Encourage continuous improvement to help enhance the client’s experience with the software
  • Lead and or assist team with all aspects of the implementation process which includes collaborative consultation with the client, requirements definition, solution design, configuration, unit and integration testing, training, data cleansing, and data migration
  • Monitor and respond to customer technical and support issues related to the system implementation and ongoing use of the construction management system
  • Build positive and lasting relationships with Sockeye’s clients while developing an understanding of customers’ businesses
  • Conduct training for customer end-users at all levels of the customer’s organization and relate system functionality to customer business requirements
  • Other duties as assigned

Job Specifications:

  • Ability to successfully multi-task across projects, customers, and internal activities
  • Highly enthusiastic, proactive, positive-minded, customer focused, and service-oriented
  • Maintain high level of customer satisfaction and professionalism
  • Excellent problem solving and analytical skills
  • Excellent writing, editing, listening and verbal communication skills
  • Self-motivated, ambitious, willingness to learn, adapt, and excel
  • Superior time management and organizational skills with ability to manage priorities independently
  • Ability to work collaboratively with a wide range of disciplines

Qualifications:

  • Bachelor’s Degree in Engineering, Construction Management, Business, or related field (preferred)
  • 2+ years of experience working as Project Control Specialist or Project Manager for construction company
  • 2+ years of experience working with construction management application such as Procore, Corecon, Fieldwire, Buildertrend, Autodesk, RedTeam, etc.
  • 2+ Years of experience in construction project estimating (preferred)
  • 2+ Years of experience in construction project financials (preferred)

Physical Demands:

  • Endure various physical movements throughout the work areas.
  • Must be able to sit, type, answer phones, write correspondence and other related activities.

Benefits:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Retirement Plan
  • Paid Time Off
  • Work/life Balance
  • Remote Availability

interested in joining sockeye's team?

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Sockeye is an Equal Opportunity Employer

Sockeye is a business software consulting company that focuses on implementing, customizing, and supporting Microsoft’s Dynamics line of business software applications and Sage Intacct Financial Management Solutions. 

Our collective skill set is diverse with extensive experience in business analysis, systems design, application development/customization, training and documentation, platform integration, implementation, administrative/end user support and more.

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