A Sage Intacct Premiere Partner
Privacy Policy
Sockeye Business Solutions (“Sockeye Consulting”, “Sockeye”, “we” or “us”) are committed to protecting and respecting your privacy. Our Privacy Policy describes how we capture data and the sue persona data that we gather about visitors to this website and users of our products and services. Please read the following carefully to understand our views and practices regarding your personal data and how we treat it.
Types of data collected
Among the types of personal data that this application collects, by itself or through third parties, there are cookies, usage data, unique device identifiers for advertising (Google Advertiser ID or IDFA, for example) and email address.
Complete details on each type of personal data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the data collection.
The personal data may be freely provided by the user, or, in case of usage data, collected automatically when using this application.
Any use of cookies – or of other tracking tools – by this application or by the owners of third-party services used by this application serves the purpose of providing the service required by the user, in addition to any other purposes described in the present document.
Users are responsible for any third-party personal data obtained, published or shared through this application and confirm that they have the third party’s consent to provide the data to the owner.
Mode and place of processing the data
Methods of processing
The data controller processes the data of users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the data.
The data processing is carried out using computers and/or IT-enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the data controller, in some cases, the data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as data processors by the owner. The updated list of these parties may be requested from the data controller at any time.
Place
The data is processed at the data controller’s operating offices and in any other places where the parties involved with the processing are located. For further information, please contact the data controller.
Retention time
The data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the user can always request that the data controller suspend or remove the data.
The use of the collected data
The data concerning the user is collected to allow the owner to provide its services, conducting customer research or surveys, as well as for the following purposes: remarketing and behavioral targeting, interaction with external social networks and platforms, analytics and advertising. The personal data used for each purpose is outlined in the specific sections of this document.
Detailed information on the processing of personal data
Personal data is collected for the following purposes and using the following services:
Internal Improvement
Data collected through surveys will be used solely for the intent of internal improvement and process refinement within Sockeye. The surveys may be anonymous, or email information collected automatically depending on the survey content. Sockeye utilizes a couple of third-party tools for collecting survey information, which includes (but is not limited to): Microsoft Dynamics 365 Customer Voice; SurveyMonkey.
Advertising
This type of service allows user data to be utilized for advertising communication purposes displayed in the form of banners and other advertisements on this application, possibly based on user interests, location, and behavior.
This does not mean that all personal data are used for this purpose. Information and conditions of use are shown below.
Some of the services listed below may use cookies to identify users or they may use the behavioral retargeting technique, i.e. displaying ads tailored to the user’s interests and behavior, including those detected outside this application. For more information, please check the privacy policies of the relevant services.
In addition to any opt-out offered by any of the services below, the user may opt out of a third-party service’s use of cookies by visiting the Network Advertising Initiative opt-out page.
Facebook Audience Network (Facebook, Inc.)
Facebook Audience Network is an advertising service provided by Facebook, Inc. In order to understand Facebook’s use of data, consult Facebook’s data policy.
This application may use identifiers for mobile devices (including Android Advertising ID or Advertising Identifier for iOS, respectively) and technologies similar to cookies to run the Facebook Audience network service. One of the ways the audience network shows ads is by using the user’s ad preferences. The user can control this in the Facebook ad settings.
Facebook Audience Network is an advertising service provided by Facebook, Inc. In order to understand LinkedIn’s use of data, consult LinkedIns’s privacy policy.
Analytics
The services contained in this section enable the owner to monitor and analyze web traffic and can be used to keep track of User behavior.
Google Analytics (Google Inc.)
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the data collected to track and examine the use of this application, to prepare reports on its activities and share them with other Google services. Google may use the data collected to contextualize and personalize the ads of its own advertising network.
Google AdWords conversion tracking (Google Inc.)
Google AdWords conversion tracking is an analytics service provided by Google Inc. that connects data from the Google AdWords advertising network with actions performed on this application.
Facebook Ads conversion tracking (Facebook, Inc.)
Facebook Ads conversion tracking is an analytics service provided by Facebook, Inc. that connects data from the Facebook advertising network with actions performed on this application.
Interaction with external social networks and platforms
This type of service allows interaction with social networks or other external platforms directly from the pages of this application. The interaction and information obtained through this application are always subject to the user’s privacy settings for each social network. This type of service might still collect traffic data for the pages where the service is installed, even when users do not use it.
Facebook Like button and social widgets (Facebook, Inc.)
The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Facebook, Inc.
Remarketing and behavioral targeting
This type of service allows this application and its partners to inform, optimize and serve to advertise based on past use of this application by the user. This activity is performed by tracking usage data and using cookies, information that is transferred to the partners that manage the remarketing and behavioral targeting activity.
In addition to any opt-out offered by any of the services below, the user may opt out of a third-party service’s use of cookies by visiting the Network Advertising Initiative opt-out page.
Facebook Custom Audience (Facebook, Inc.)
Facebook Custom Audience is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this application with the Facebook advertising network.
Facebook Remarketing (Facebook, Inc.)
Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this application with the Facebook advertising network.
LinkedIn Remarketing (Microsoft Corporation)
Facebook Remarketing is a remarketing and behavioral targeting service provided by Microsoft Corporation that connects the activity of this application with the LinkedIn advertising network.
Cookie Policy
This application uses cookies to create better experiences for our audience, to for retargeting advertising, and to better understand our user base.
Restricting Cookies
For visitors that wish to restrict the use of cookies or completely prevent them from being set. Most browsers provide for ways to control cookie behavior either through built-in functionality or by utilizing third-party plugins. If you disable cookies, please be aware that some of the features of our service may not function correctly. To find out more on how to manage and delete cookies, visit aboutcookies.org. On a mobile device, you may also be to adjust your settings to limit ad tracking. You can opt out of Google Analytics by installing Google’s opt-out browser add-on. Additional Information About Data Collection and Processing
Legal action
The user’s personal data may be used for legal purposes by the data controller, in court or in the stages leading to possible legal action arising from improper use of this application or the related services. The user declares to be aware that the data controller may be required to reveal personal data upon request of public authorities.
Additional information about User’s Personal data
In addition to the information contained in this privacy policy, this application may provide the user with additional and contextual information concerning particular services or the collection and processing of personal data upon request.
System logs and maintenance
For operation and maintenance purposes, this application and any third-party services may collect files that record interaction with this application (system logs) or use for this purpose other personal data (such as IP Address).
Information not contained in this policy
More details concerning the collection or processing of personal data may be requested from the data controller at any time.
The rights of users
Users have the right, at any time, to know whether their personal data has been stored and can consult the data controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the data controller at the contact information set out above.
This application does not support “Do Not Track” requests. To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.
Changes to this privacy policy
The data controller reserves the right to make changes to this privacy policy at any time by giving notice to its users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If a user objects to any of the changes to the policy, the user must cease using this application and can request that the data controller remove the personal data. Unless stated otherwise, the then-current privacy policy applies to all Personal data the data controller has about Users.
Electronic Meeting Recording
Purpose of Recording
We may record electronic meetings, including video conferences and webinars, for the purposes of quality assurance, training, and record-keeping.
Types of Information Collected
Recordings may capture audio, video, chat transcripts, and any shared content during the meeting. This may include personal information such as names, voices, images, and any other information shared during the meeting.
Storage and Security
Recordings will be stored securely and will be accessible only to authorized personnel. We implement appropriate technical and organizational measures to protect the recordings from unauthorized access, disclosure, alteration, or destruction.
Your Rights
Users have the right to withdraw your consent for a meeting recording. To do so, please inform the host and exit the meeting. In such cases, Sockeye will provide a detailed summary of the meeting or arrange a one-on-one follow-up with a team member.
Users also have the right to request access to, correction of, or deletion of their personal data contained in the recordings. To exercise these rights, please contact us at hr@sockeyeconsulting.com.
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