position summary
ERP Project Coordinator
The ERP Project Coordinator will be responsible for supporting and assisting project managers in organizing and executing projects with high customer satisfaction. This position will monitor project plans, schedules, scope, and budgets and participate in stakeholder meetings. The ERP Project Coordinator works well independently and on a team. This candidate will be expected to communicate effectively, openly, and in a timely manner with team members, management, and clients.
Responsibilities of this role include the following:
Sockeye Team Member Expectations:
- Works and lives by Sockeye’s Core Values.
- Believe It's Possible.
- Operate with Integrity.
- Empower to Succeed.
- See the Big Picture.
- Value Your Work.
- Challenge the Status Quo.
- Contributes to and supports Sockeye's Mission & Objectives.
- Demonstrates Hunger - self-motivated, hardworking, seeks knowledge/growth.
- Demonstrates Humility - defines success collectively, shows confidence and lacks ego.
- Demonstrates People Smarts - interpersonal awareness, great listener, engaging.
- Proactive communication.
- Holds yourself accountable for deliverables and deadlines.
- Provided timely and meaningful feedback to all team members.
- Active participant in chats & discussions.
Interpersonal Functions:
- Provide prompt, concise, and friendly communications providing high-quality service.
- Superior time management skills with the ability to manage priorities independently and successfully multi-task across projects, customers, and internal activities.
- Approach all situations with curiosity and is not afraid to explore the unknown.
- Build positive and lasting relationships with Sockeye clients while developing an in-depth understanding of customers’ businesses.
- Advocate for clients, team members, and the product.
- Work effectively independently and collaboratively in a team environment.
- Customer Focused with high customer satisfaction and successful customer adoption.
- Exhibit professionalism always.
Technical Functions:
- Collaborate with teams and customers to implement ERP software using Sockeye's methodology, ensuring on-time, in-scope, and on-budget delivery.
- Manage workload on multiple projects simultaneously
- Convey project status to clients along with identifying changes to schedule and scope.
- Demonstrate expertise in project coordination and knowledge of project management methodologies.
- Coordinate internal and client project team meetings.
- Identify risks and monitor through necessary escalation channels.
- Create status reports and run client status calls highlighting upcoming and overdue tasks.
- Any additional assignments as requested by management.
Qualifications:
- Bachelor’s degree or greater in a related field of study.
- PMP, CAPM, or Other Project Management certifications a plus.
- 1+ years in project coordination.
- Knowledge of Sage Intacct a plus.
Other Preferred Qualifications:
- Prior experience working on Sage Intacct implementation projects
- Operational knowledge of the construction industry
Physical Demands:
- Endure various physical movements throughout the work areas
- Must be able to sit, type, answer phones, write correspondence and other
- Minimal, occasional travel
Benefits:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Retirement Plan
- Paid Time Off
- Work/life Balance
- Remote Availability
