Nora Shanawany
ERP Customer Success Advocate
Nora helps Sockeye customers get more added-value from Sage Intacct. After implementation, she builds strong relationships with client teams in an effort to find non-obvious efficiencies and opportunities to optimize, all while providing support and guidance. Nora makes sure that clients get the most out of their software.
In just two years, Nora has solved over 1,000 Sage Intact support cases and contributed to over 100 Knowledge Articles in the Sage Intacct Community Portal.
Out of the office:
Nora has spent over 10 years volunteering to foster and rehome feral cats. When she’s not helping her feline friends, she loves to crochet blankets, paint, and bake.
Highlighted Project Work
Nora won the 2020 Rockstar Award at Sage Intacct. On top of that, while working directly for Sage Intacct’s Client Support team from 2019-2021, Nora became a Subject Matter Expert in two distinct areas: the Financial Reporting module and the Global Consolidations module.