Position

Sage Construction Consultant

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organization summary

About Sockeye

Sockeye is a Sage Intacct Premier Partner and a member of Sage Intacct President’s Club. Sockeye has been recognized as Growth Partner of the Year for two consecutive years in a row. We leverage technology and deep partnerships with our clients to improve business operations and finance outcomes. At Sockeye, we believe in a positive work-life balance, which promotes healthy lifestyles that allows our team members to grow both professionally and personally.

position summary

Sage Construction Consultant

Sockeye is actively seeking a Sage Construction Consultant to support our Sage 100 Contractor and Sage 300 CRE team.  In this position you will be responsible for providing exceptional support for our existing customer base and prospects. Using prior experience, training, and education, the ideal candidate will demonstrate effective communication and work closely with customers and other Sockeye team members to resolve challenges and improve customer processes.

This is a client-facing role that requires a deep knowledge of ERP solutions coupled with excellent interpersonal, organizational, and communication skills.

Responsibilities of this role include the following:

Essential Functions:

  • Service Sockeye’s customers and prospects profitably
  • Assist Sockeye’s administrative and sales departments in selling software support services
  • Participate in multiple engagements simultaneously while ensuring deadlines and quality are being met
  • Research and/or escalate complex software issues to identify improvements and opportunities
  • To keep abreast of current technology
  • Provide classroom or web based training sessions
  • Travel to customers as necessary
  • Other duties as assigned

Job Specifications:

  • Sage 100 Contractor software support
  • Sage 300 CRE software support
  • Sage Paperless Construction software support
  • Other software products as assigned
  • Maintain consulting certifications with Sage
  • Maintain software updates on Swizznet Servers
  • Ability to successfully multi-task across projects, customers, and internal activities
  • Highly enthusiastic, proactive, positive-minded, customer focused, and service-oriented
  • Maintain high level of customer satisfaction and professionalism
  • Excellent problem solving and analytical skills
  • Excellent writing, editing, listening and verbal communication skills
  • Self-motivated, ambitious, willingness to learn, adapt, and excel
  • Superior time management and organizational skills with ability to manage priorities independently
  • Ability to work collaboratively with a wide range of disciplines

Qualifications:

  • Bachelor’s Degree in Accounting, Business, MIS, or related field
  • Minimum of 2 years of experience with Sage 300, performing implementations, support, and/or end user experience
  • Minimum of 2 years of experience with Sage 100, performing implementations, support, and/or end user experience
  • Accounting experience with excellent understanding of financial software
  • Experience with other ERP packages is a plus, but not required
  • Valid Driver’s License Required

physical demands:

  • Endure various physical movements throughout the work areas
  • Must be able to sit, type, answer phones, write correspondence and other

interested in joining sockeye's team?

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Sockeye is an Equal Opportunity Employer

Sockeye is proud to be an Equal Opportunity Employer. We are committed to building a team that represents a variety of background, perspectives, and skills.

Sockeye is a business software consulting company that specializes in using technology to improve business operations and finance through consultation and support. Our collective skill set is diverse with extensive experience in business analysis, systems design, implementation, application development/customization, training and documentation, platform integration, and end user support.

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