Sockeye As A Service
Subscription based pricing for your cloud accounting.
Sockeye-As-A-Service: An Overview
Forget everything you know about client-vendor relationships, standard operating models, and service level agreements.
The world of technology consulting has never really been a level playing field between customer and vendor.
Think of it like this:
Why would you buy every movie out there, when you can just pay Netflix a fraction of the cost to have monthly access to the whole library?
Why purchase CDs or albums, when a small monthly payment to Spotify means you can listen to any song, anywhere?
In both those examples, it would make no sense to take on a high upfront cost...when you can have the same thing, with less overhead, for a substantially more appetizing monthly payment.
That’s why Sockeye decided to apply that same logic to its client software transformations.
Instead of agreeing to a capex-heavy “investment” in a financial management software implementation where you already know you have to allocate more money on the backend to pay for customers…
Why not avoid that high-risk minefield altogether with a small monthly payment that not only gets you that software implementation, but also everything else you want - month after month?
Here’s The Current Problem:
The “Standard Industry Practice” Misaligns the Client-Vendor Relationship
Current customers are forced into standard operating models. This means high upfront costs, high risks, heavy sales-oriented relationship on part of the service provider, and customizations and ongoing support are billed separately. Plus, most customers are given lackluster support and access to a revolving door of consultants that aren’t dedicated and need to be brought up to speed every single time. Waste of time, waste of money, and nothing but frustration for the customer.
The standard operating model in our industry misaligns the relationship between customer and service provider. It puts the product/service provider at the center, instead of the customer.
Here’s The Solution:
A Customer-Centric, Outcome-Based Approach
Instead, we throw that operating model in the trash, put the customer at the center, and base our success on how well our products and services give them the outcome they’re looking for. With Sockeye’s Outcome-Based Services approach, you pay a much lower monthly cost, get the full range of services up-front, have access to ongoing training and support, and can request customizations at will. Nothing is billed separately, there are no surprises.
The Benefits Of This Approach
You don’t have so much money tied up, you get to use more of the service sooner, you have a dedicated team of consultants that you can leverage on a whim, etc.
Move Forward With Smarter Technology
Sage Intacct's core financials automate your most important processes, reduce your reliance on spreadsheets, and give you greater visibility into your real-time business performance.
You and your team can tailor the cloud financial system to your business by configuring workflows, screens, and preferences, all without costly coding or scripting. It’s everything you need to increase team productivity, make faster decisions, and drive your business forward.
Sockeye is a value-added resource for Sage Intacct. We take that pretty seriously and look to add value every step of the way.